This isn't the first -- and probably won't be the last -- time the actress has had to answer to her treatment towards others. During a NBC press tour
this past July, a similar question was posed, in which Heigl answered, "I can only say that I certainly don't see myself as being difficult. I would never intend to be difficult. I don't think my mother sees herself as being difficult. I think it's important to everybody to conduct themselves professionally and respectfully and kindly. If I have ever disappointed somebody, it was not intentional."