Parking enforcement is contentious by nature. At the same time, neither Gina, our lot clerk, nor our company, have any interest in seeing Britt McHenry suspended or terminated as a result of her comments.
Ms. McHenry is our neighbor, and, as she said, to paraphrase, made remarks that were out of line. She is human and errors in judgement can be made in the heat of the moment.
Gina is a single mother of 3 children who works a difficult job to provide her family. Gina holds no ill will toward Ms. McHenry.
As a small business, we saw no benefit to releasing the video, except to highlight personal attacks employees in jobs like towing, public parking enforcement and others sometimes encounter. The video was not licensed or sold to anyone.