During the show, Levine tried to explain the situation saying, "Our first album came out in 2002, not one time in the history of our band’s career — which I can barely even believe exists — not one time has the P.A. failed. Not one time, until tonight. In my flustered state, I might have thrown my microphone on the ground and then it might have bounced off of the ground, into poor, sweet Stephanie’s face."
"I felt so utterly terribly that I had perhaps wounded this young fan,” Levine added, as he brought Green up to meet him.