"My team is passionate about protecting the intellectual property we are creating for the tour and possible future projects," Jackson explained. "It was never their intention, acting on my behalf, to have social media accounts removed."
"Permitting the use of long clips does present a contractual problem for these projects," she continued. "I hope you understand. I trust the fans will use their short recordings for their own memories and to share on their social media networks of choice."
So fans of the pop icon should know she has heard you... just keep those videos short and know that Instagram is actively restoring accounts that were deleted.
In a statement to ET, the photo-sharing site said a bug was the result of accounts being removed.
“When we receive a valid report of intellectual property infringement, we’re legally required to remove the reported content and to disable the accounts of repeat infringers," Instagram said via email. "However, in this instance, we have identified a bug that resulted in the removal of accounts that shouldn’t have been removed. We have fixed the bug and are in the process of restoring the impacted accounts.”
Jackson kicked off her U.S. comeback tour in September, against the advisement of her doctors, while she dealt with an ear issue that prevented her from flying between venues.