Help to share this too much attitude at Starbuck on grand ave 86-51 Broadway elmhurst New York 11373 on Tuesday may 12th ,2015 her name is Melissa she called the cop and the cop told Chinese lady to complain online . She didn't act like manager and all the time she has high attitude to the customer
"The customer’s experience is not reflective of the service our baristas provide. The employee was immediately suspended and no longer works for Starbucks. Our leadership team has reached out to the customer to make things right. This experience is not what we want our customers to have in our stores. We worked to quickly resolve this."
The employee gave her side of the story to PIX 11 following the incident.
"It was a ticking time bomb for me," said the barista. "I have been disrespected by customers all the time, this is not the first time."
Melissa also claimed the video doesn't show the whole story.
"She kept calling me names. And then she took the Frappuccino straw and she kept pointing it at my face," said the onetime barista. "When I asked her to step to the side, she started getting a couple of the other customers riled up. So I had five other men cursing me out."